Warranty

Tires Warranty | Tire Registration | Wheels | Wheels Care

Tires Warranty

With 90 years experience in the automotive business, you can rest assured that we've got you covered.  Tires that have been purchased and installed at Canadian Tire are backed by our complementary Tire Care Gurantee. Tire Care Guarantee with Replacement Advantage applies only if purchased along with your tires⁶.

If you wish to purchase our Replacement Advantage, please visit your local Canadian Tire store and speak with a Service Advisor.

¹One Tire Care Guarantee with Replacement Advantage must be purchased for each tire. Once redeemed, a new Tire Care Guarantee with Replacement Advantage may be purchased for the replacement tire at the then current retail price.
²The tire is repaired at no charge if it falls within Canadian Tire repair guidelines. Balancing, disposal fees and taxes are the responsibility of the tire owner.
³A pro-rated replacement price will be charged based on regular retail price. This simply means that you only pay for the amount of the tread used above the 2/32" tread wear indicators. For example, if one third of the useable tread is used, you pay one third of the regular retail price of a new tire purchased from us.
⁴Usable tread is the original tread worn down 2/32" of tread remaining.
⁵Balancing, disposal fees and taxes (for replacement tires) are the responsibility of the tire owner.
⁶Tire Care Guarantee and Tire Car Guarantee with Replacement Advantage are provided by Canadian Tire Corporation, Limited.

Canadian Tire's obligations

• Tires entitled to replacement under either Tire Care Guarantee will be replaced with the same size and line of tire – in the event that it is no longer available, a tire of the same basic construction and quality will be substituted by Canadian Tire in its reasonable discretion (sidewall and/or tread design may vary)
  Please note: you are responsible for any difference in cost resulting from this substitution.
• Repair or replacement of the tires is the sole and exclusive remedy to which Canadian Tire is obligated and to which the original retail customer is entitled – for greater certainty Canadian Tire shall not be liable for reimbursement for the original purchase price, loss of the use of the vehicle, loss of time or inconvenience, towing charges, rental or replacement vehicle or any other special incidental, consequential or punitive damages
• Unless otherwise noted herein, additional charges for balancing, disposal fees, taxes, valve, ice studs, and the like are outside these plans and are extra
• Any tires replaced become the property of Canadian Tire Corporation, Limited. Neither Canadian Tire nor its Associate Stores have any responsibility to return tires replaced under either Tire Care Guarantee.

The Tire Owner's obligations

• You must present the damaged tire as well as the original work order/invoice to a Canadian Tire store anywhere in Canada
• If you did not purchase Tire Care Guarantee with Replacement Advantage you must pay the replacement cost of the new tire, pro rata if applicable
• Unless otherwise noted herein, you are also responsible for the payment of repairs and services such as installation, balancing, rotation, alignment, disposal fee and applicable taxes
• Other charges may apply for vehicles equipped with Tire Pressure Monitoring System (TPMS)

Consumer Rights

Some provinces do not allow the exclusion or limitation of incidental or consequential damages or limitations on transferability. Therefore, the preceding limitations may not apply to every customer. Both Tire Care Guarantees give you specific legal rights and you may also have other rights that vary from province to province.

What is not covered?

Service Abuse such as obstruction damage or wheel spinning. Tires that become unserviceable due to any type of service abuse are not covered under Tire Care Guarantee or Tire Care Guarantee with Replacement Advantage (also referred to collectively in this folder as Tire Care Guarantees).

In addition, these protection plans do not cover:

• Ride disturbance after one year or the first 2/32" of tread wear, whichever comes first
• Failure or damage, including rapid and irregular tread wear, caused directly or indirectly by: fire, accident, wreck, collision, vandalism, theft, negligence, motorsport, brake lock, spinning, overloading, over- or under-inflation, improper wheel alignment or tire rotation, misapplication, improper mounting, mounting on non-approved rims, chains, studs, and mechanical condition of the vehicle
• Tires used on non-passenger vehicles including campers, trailers, etc. or commercial vehicles, including taxis, limousines, police or courier service, etc.
• Claims not made by the original purchaser
• Tires installed on a vehicle other than the original vehicle
• Tires returned more than five years after the purchase date on the original work order/invoice
• Tire without D.O.T. identification numbers
• Tires branded non-adjustable (N/A), used or blemished
• Tires with a remaining tread depth of 2/32" or less
• Tires other than those identified by the D.O.T. numbers on the work order
• Tires purchased on clearance deals or tires that are discontinued
• Tires not regularly stocked, or tires not sold through our Special Order Program
• Tires that are purchased through the Keystone Automotive Operations Program

1. Tire Care Guarantees apply to tires only, not any other damage to the vehicle caused by tire failure. For coverage of any consequential damage, consult your personal insurance company.
2. Tire repairs that do not conform to Canadian Tire guidelines may void the Tire Care Guarantee and Tire Care Guarantee with Replacement Advantage.

Mileage Ratings

Mileage Ratings (e.g. 100,000 km) are helpful when choosing tires but are not related to the Tire Care Guarantees – which are based on tread life as measured in 32nds of an inch.

Tire registration information

We encourage all customers to register their tires directly with the manufacturer. That way, in the case of a safety recall, you can be notified directly.

To register your tires, please click the link and follow the instructions for the brand of tires that you have recently purchased:

	www.bfgoodrichtires.ca Click 'Tire Registration' at the very bottom of the page.
	www.continentaltire.ca Click the ‘Tire Registration' link in the toolbar
	www.generaltire.ca Click the ‘Register Your Tires' tab
	www.pirelli.com/tire/ca/en/car.html Click the ‘Tire Registration' tab
	www.goodyear.ca Click the 'Own & Drive' tab and then click 'Register Your Tires' from the toolbar on the left
	www.hankooktire.ca Click 'Register Your Tires' at the bottom of the page
	www.michelin.ca  Click the 'Tire Registration' link at the very bottom of the page.
	www.uniroyal.ca Select 'Tire Care' and 'Tire Registration'
	Please send an email to tires@cantire.ca with the following information: Your Personal Information: *First Name: *Last Name: *Address: *City: *Province: *Postal Code: Your Tire DOT Codes: DOT codes can be found on your Invoice or on your tires. Multiple tires may have the same DOT code or they can be different. Please check each tire and make sure to double check the code you enter. *DOT Codes: *Name of Tire (can be found on tire sidewall):

Wheels Warranty

All Steel Wheels:

• This product carries a 1-year exchange warranty redeemable at any Canadian Tire store with proof of purchase.
• Wheels are warranted for defects in material and workmanship under normal and intended use for the period of 1-year from retail purchase.
• Surface rust, pitting, peeling or discoloration is a direct result of improper maintenance and neglect, and is not covered by this warranty.
• Structural failure that occurs as a result of road conditions, an accident, or willful abuse is also not covered by this warranty.
• Wheels that have been mounted on tires are not returnable. Always test fit your wheels before installation.

All Special Order Alloy Wheels:

• This product carries a 1-year exhange warranty redeemable at any Canadian Tire store with proof of purchase.
• Wheels are warranted for defects in material and workmanship under normal and intended use for the period of 1-year from retail purchase.
• Surface rust, pitting, peeling or discoloration is a direct result of improper maintenance and neglect, and is not covered by this warranty.
• Structural failure that occurs as a result of road conditions, an accident, or wilful abuse is also not covered by this warranty.
• Wheels that have been mounted on tires are not returnable. Always test fit your wheels before installation.

Recommended Wheel Care

• Chrome-plated wheels should be cleaned by hand regularly to remove contaminants like road grime, salt, ice/snow melting chemicals, dirt, and brake dust.
• Automatic, spray, and touch-free car washes do not completely remove contaminants, and can cause harm to the finish. Hand-washing is highly recommended.
• Many areas of the country use road salts and chemicals during the winter months that can cause adverse effects on your wheels. It is recommended to clean more frequently during this season. Failure to do so may greatly reduce the life of the product.
• Avoid using automatic car washes, as the cleaning agents and brushes used to clean tires can damage the chrome-plated finish.
• Never wash your wheels when they are still hot from driving. Do not attempt to cool hot wheels with water. This may cause damage to the finish and can warp brake rotors and/or drums.